Blog Archives

Brand: 10 questions you need to ask about your customers

Brand has been around for a while but it can still be a confusing subject for many businesses and business owners. For example, many people still believe branding simply involves the creation of a simple logo, a tagline and a website. While a new logo and website may form part of the visual brand deliverables of a B2B branding process, they aren’t the total sum of the brand process. When it comes to creating a new brand or refreshing an existing brand, there are a range of factors that need to be taken into consideration other than just the logo design and an impressive-looking website.

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Brand: it’s in the way you speak.

For the people who know me personally, who have spoken with me in business and when networking, and as someone who is in the 49 per cent of Australians who were born overseas, I bring a strong, clipped northern english accent to the diversity table here in this beautiful far off corner of the world.

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Brand: a business tool that expresses who we are.

What phone do you own?
What make of car do you drive?
Which coffee do you drink on the way to work?
What brand of clothing do you choose for work?
What type of shoe do you wear?
Which footy club do you barrack for?
Are you a ‘Holden’ or a ‘Ford’ fan?

Drawing attention to these ‘brand’ choices and heightening your awareness of the choices you make each and every day can

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