Blog Archives

Do you really know your customer? A tool for business growth?

Do you really know your customer? Most businesses think they know their customer pretty well. They roll out superficial demographic facts and stats and are content to leave it at that – point proven – I know my customer.

With many of our Synkd clients, a closer inspection tends to reveal a very different story. It gets vague and hazy very quickly which is why we encourage our clients to

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Brand: a business tool that expresses who we are.

What phone do you own?
What make of car do you drive?
Which coffee do you drink on the way to work?
What brand of clothing do you choose for work?
What type of shoe do you wear?
Which footy club do you barrack for?
Are you a ‘Holden’ or a ‘Ford’ fan?

Drawing attention to these ‘brand’ choices and heightening your awareness of the choices you make each and every day can

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Brand: it’s all about the belief.

Forget highly creative visual assets, ‘bells and whistles’ website design, FB marketing, PPC, lead generation tools, email marketing, integrated campaigns, an obsession with ‘traffic’, SEO marketing, video marketing or the latest app… the real insight to effectively grow your business is…

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3 Top Tips To Build A Brand that Resonates

What does is take to build a brand that resonates with a customer and why should you care?
By ‘resonate’ I mean a brand that stands for something – either a value, an idea or a cause that it invokes or evokes such a strong emotional (and logical) appeal with a consumer that it…

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The missing ingredient for brand success?

Brand – it’s a well-known phrase or term these days in business and the boardroom, yet I find brand is still an often-misunderstood concept. This is mainly due, I believe, because it’s such a broad and all encompassing subject that it’s hard to pin down. Brand tends to mean different things to different people. We’re surrounded by it yet often fail to articulate it. It’s therefore of increasing importance and relevance to

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Brand: creating certainty in an uncertain world.

To the casual observer people can behave a little ‘odd’ sometimes. Don’t get me wrong – individually most people are likeable, decent enough and inspiring company (apart from the narcissists – best avoided) but get more than a few strangers into a room together and

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How to create a brand vision in 7 simple steps

Creating your brand’s vision is one of the most important steps you can take when it comes to strategic brand management. Over 10 years of direct brand, marketing and advertising experience has provided invaluable opportunities of implementing corporate brand vision and enforcing multi-channel marketing campaigns for many blue chip Australian brands, but what does it take to craft a brand vision? Here follows 7 simple steps that will

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4 factors to factor in when crafting your brand vision

Writing a brand vision (i.e. a set of ideas or ideals based in the future that gives your brand a clear sense of direction) may seem a drawn out, unnecessary or irrelevant task to many in business. For others its a case of too much fluff, not enough substance. ‘We don’t need ‘vision’, we need action, right?’ Actually, what you really need is

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What’s your Brand Vision?

‘Vision’ and the need for a unifying vision – for your brand and business has been resonating with me lately, so I felt compelled to elaborate on this important aspect of brand and branding.

To clarify, a brand vision is the essence or idea behind your brand that inspires not only you but also

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